Terms of Service & Privacy Policy

1. Zero-Knowledge Data Policy

ZeroClause is engineered around a zero-knowledge processing model. Documents, images, screenshots, and related file contents that you upload for analysis are processed ephemerally in memory for the limited purpose of generating an on-demand analytical report. Unless you expressly elect a durable storage feature (if and when offered), such materials are not written to long-term object storage as part of the standard analysis workflow and are discarded from active processing memory when the analysis session ends.

We do not sell your uploaded contracts. We do not use your uploaded documents, images, or screenshots to train ZeroClause proprietary models, and we configure our third-party model providers such that customer content submitted through our production pipeline is not used to train their public foundation models, subject to those providers' applicable enterprise/API terms.

Account credentials, billing metadata, credit balances, and limited operational logs necessary to authenticate you, fulfill purchases, prevent abuse, and operate the Service may be retained. Analytical outputs displayed in your active workspace remain under your control for the duration of that session.

3. Limitation of Liability

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

To the fullest extent permitted by applicable law, ZeroClause and its operators, affiliates, officers, employees, and suppliers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to your use of (or inability to use) the Service—including without limitation damages arising from (a) inaccurate, incomplete, or missed contractual analysis; (b) AI failure to identify loopholes, risks, or liabilities; (c) service interruptions, latency, or outages; or (d) third-party API, payment, or infrastructure failures.

Without limiting the foregoing, our aggregate liability for any claim arising out of or relating to this Agreement or the Service shall not exceed the greater of (i) the amounts you paid to ZeroClause for the Service in the twelve (12) months preceding the claim, or (ii) one hundred U.S. dollars (USD $100) / equivalent INR, whichever applicable.

4. Account & Usage Restrictions

You agree to use the Service only for lawful purposes and in accordance with this Agreement. You shall not, and shall not attempt to:

• Upload malware, ransomware, exploits, or other malicious code;
• Probe, scan, reverse engineer, or overload the Service or its APIs;
• Circumvent, disable, or interfere with credit limits, authentication, or security controls;
• Share accounts, harvest other users' data, or resell raw API access without written authorization;
• Upload content you do not have rights to process or that is illegal to possess or transmit.

Violations may result in immediate suspension or permanent ban of your account without prior notice and without refund of unused credits, subscriptions, or one-time purchases, in addition to any other remedies available at law.

5. Payment & Subscription Terms

Paid plans, credit packs, and single-scan purchases are billed through our designated payment processor(s). Prices and allotments may change prospectively; changes will not alter charges already successfully processed unless required by law.

Upgrades take effect upon successful payment confirmation and credit fulfillment. Downgrades or plan changes, where offered, apply according to the timing rules displayed at checkout or in your account. Unused credits from prior packs generally remain available subject to stacking rules disclosed on the pricing page.

Single-scan and one-time credit pack purchases are final. Except where mandatory consumer-protection law requires otherwise, we do not provide refunds for completed purchases, unused credits after the transaction, partial usage, dissatisfaction with AI output quality, or account termination for Acceptable Use violations.

6. Intellectual Property

ZeroClause and its licensors retain all right, title, and interest in and to the Service, including without limitation the platform software, user interface, algorithms, documentation, trademarks, logos, trade dress, and branding (collectively, the "ZeroClause IP"). Nothing in this Agreement transfers ownership of any ZeroClause IP to you. You are granted only a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or personal purposes in accordance with this Agreement.

You retain all intellectual property and ownership rights in the documents, images, screenshots, and other content you upload to the Service. ZeroClause claims no ownership over your uploaded contracts or sensitive files. By uploading content, you grant ZeroClause solely a limited, ephemeral license to process that content in memory as necessary to provide the requested analysis and operate the Service, and for no other purpose.

7. Third-Party Services

The Service depends on third-party infrastructure and providers, including without limitation authentication and identity services, cloud hosting, payment gateways, and large language model (LLM) providers such as Google. Your use of features powered by those providers may also be subject to their respective terms and privacy policies.

ZeroClause does not operate or control these external systems and is not responsible for outages, latency, service degradation, data breaches, configuration errors, model inaccuracies, payment-processor disputes, or other failures originating from third-party providers. To the maximum extent permitted by law, any claim arising solely from such third-party systems must be directed to the applicable provider.

8. Age Requirements

The Service is intended solely for adults. By creating an account or using ZeroClause, you represent and warrant that you are at least eighteen (18) years of age, or the age of legal majority in your jurisdiction if higher than eighteen. If you do not meet this requirement, you must not access or use the Service. We may suspend or terminate accounts reasonably believed to be operated by users who fail to satisfy this age requirement.

9. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of India, without regard to its conflict-of-law principles.

Subject to any mandatory rights you may have under applicable consumer-protection law, you agree that the courts located in Coimbatore, Tamil Nadu, India shall have exclusive jurisdiction over any dispute, claim, or controversy arising out of or relating to this Agreement or the Service, and you hereby consent to personal jurisdiction and venue in those courts.

10. Contact

Questions about this Agreement may be directed to support@zeroclause.ai. We may update this Agreement from time to time; continued use of the Service after the updated date constitutes acceptance of the revised terms.